The ordering and dispatch system
An ordering channel for the area, dispatch that respects the rank's queue, and an earnings screen for riders.
Join
Start Tamsang-Tamsong where you live
We don't sell a franchise and we don't run a one-size-fits-all national service. What we share is the system, the experience and the network. The service itself belongs to your community.
What we look for
What a community needs before it starts
Not every area is ready on day one, and that's fine. These are the things we talk through at the start.
A rider group in the area that wants in
Riders with an existing rank and queue are the heart of the model — we feed work into the rank's own system rather than pulling people away from it.
Small shops ready to take part from the start
Not many are needed on day one, but they should be places people actually order from — and the owners should understand why no mark-up is needed.
Someone local who will hold the coordination
It could be the riders themselves, a community organisation, a municipality or a local university. What matters is someone accountable for convening and following through.
Acceptance of shared ownership
The rules on fees, radius and how work is shared must be agreed by all three groups, not set by one of them.
A willingness to keep reviewing
The model runs on trial and error. Every area needs to sit down regularly and change what isn't working.
What you get
It isn't just software
Training on the ground
The team comes to you and trains riders and shops in person, in a way that works for people not used to apps.
Help designing the rules together
A meeting process that actually gets all three groups to agree on fees, radius, hours and job-sharing.
The network and what other areas learned
What worked and what didn't in Ladprao 101, Phuket and Surat Thani — so you don't start from zero.
Data and evaluation
Trip and earnings data you can use to measure impact — and to inform local regulation.
Communications material
Introductory material, QR signage and communication templates you can adapt to your own area's identity.
Which one are you?
A small restaurant
Sell at your counter price with no commission taken, get paid directly, and decide how many orders a day you take.
A motorcycle-taxi rank
Take extra work without leaving your own rank — no wallet top-up, no rating penalties, and you choose the job types.
A local authority or institution
Co-design a public service with the community, use it as a digital public infrastructure prototype, and gather data to inform regulation.
The process
From first conversation to first order
- 1
Talk
Understand the area: who the riders are, who the shops are, and who will hold the coordination.
- 2
Co-design
Agree the rules together — delivery fee, radius, hours, and how jobs are shared out.
- 3
Set up and train
Open the area's ordering channel, register shops and riders, and train on the ground.
- 4
Run and review
Go live, then meet regularly to review and adjust the rules against what actually happens.
Get in touch
Tell us about your area
Use this instead of email if you prefer — we will reply to whatever you leave here.
It starts with one email
Tell us where your area is, roughly how many riders and shops there are, and who would coordinate. That's enough for a first conversation.